Troubleshooting

Runtime not loading

Check:

• the script is installed on the correct site
• the application origin allows that site
• the application is published

Event not triggering

Check:

• the trigger type matches the real browser behavior
• the event name matches exactly
• the application trigger setting is enabled
• held events are not intentionally holding the event

Flow not publishing

Check:

• required node fields are filled in
• the flow is attached to the correct application
• any custom node inputs are configured correctly

Consent-gated node not executing

Check:

• the consent categories were updated with the values you expect
• your flow is reading the right consent state
• you are not assuming consent updates automatically release a runtime blocker

Custom node problems

Check:

• the Input node defines the fields the calling flow needs
• the calling flow passes the required values
• any vendor scripts are loaded before the custom logic expects them